Return Policy

We only accept returns that are pre-authorized for exchange or refund (7) business days after delivery of the product. At our sole discretion after seven (7) business days, we will offer an exchange, store credit, or refund. Items must be in "new, unaltered and unused condition." Definition of new, unaltered and unused condition is:

 

• Without showing signs of wear or damage in any way 

• Within 7 calendar days of the delivery date (after 7 days no returns are allowed) 

• Must not be a special order or a custom order 

• Unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description. 
 

​

If an item is received damaged or is incorrectly shipped by us please contact Customer Service immediately. Items that are defective and shipped from us or items that you did not order, but received from us will qualify for store credit or a cash refund.

 

​

Refunds are contingent upon inspection of item(s) once we receive it.

There is a $5.00 restocking fee plus $.50 per item for returned items that are not being exchanged and are not damaged. Again, you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.

 

Customer is responsible for all shipping costs, if seller is not at fault.

 

Contact Information

 

mcbridejune@msn.com

Phone: 407-462-7659

Fax: 866-538-9975

 

After Receiving a Return Confirmation Ship to:

 

Outreach Youth Empowerment, LLC

Attn: June McBride

PO Box 536

Oakland, FL 34760